Engaging in the virtual conversations. How consumers, clients and buyers are changing the rules of purchasing via social networking communities, dialogues and partnerships. The intent of this advisory is to help you socialize your business and teach your organization how to interact and transact from the perspective of the “customer’s voice”.
This is not a new concept but one that has been understood by the technology corporations for the past decade. It is time that all verticals and small to mid-size business incorporate this culture into their day to day operations. We are headed for an extremely difficult business environment. Company owners would be wise to either learn this new concept or get the experts to help you turn the company on this new course.
Rightlaunch Customer Innovations 